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Excom shuts its doors

People attending courses find lifts locked and doors shut in Sydney
The sign on the doors of Excom's Sussex St, Sydney, offices says it all. Photo: Andrew Morison

The sign on the doors of Excom's Sussex St, Sydney, offices says it all. Photo: Andrew Morison

(Update: Excom Education has been officially wound up. For more information, click here.)

One of Australia's biggest IT training companies, Excom Education, has shut its door across the nation with industry figures saddened by the development.

Techno Phobia's Andrew Morison said he was doing a course at the Excom centre in Sussex Street when he arrived to find it locked with the notice (pictured) on the front doors.

"All we have been told is that the company is in the hands of administrators," he said.

ARN understands from other sources that Excom will officially go into administration at 4pm today and that the company had been under financial stress for some time.

It was an authorised training partner across vendors such as Novell, Cisco, Citrix, Microsoft and VMware.

According to Australian Computer Society CEO, Bruce Lakin, the closure is a major negative for the Australian IT industry.

"It will put a hole in local IT training because it was a reputable and capable organisation that provided terrific service to the ICT sector for some time," he said. "Without any question there will be a gap that needs to be filled and a level of expertise that we can ill-afford to lose."

Although Lakin did not have detailed information about the closure, he said there had been a steady decline in the number of international students coming to study in Australia.

"Across all the learning agencies, whether they be tertiary, VET or vendor, there has been a general concern that the decline of international students has had a real effect on enrollments," he said. "We've got this skills shortage and we still haven't got a solution to address it.

"I'm very sad to hear about this and it's a loss for us."

Rival training college, Dimension Data Learning Solutions (DDLS), has offered to take on all Excom students and allow them to complete certification courses at no extra charge above what they've already paid.

DDLS general manager, David Gage, said his organisation had more than 50 training rooms in six locations around Australia and was well-positioned to look after the displaced students. He added that international students were also welcome to take on the offer.

"If they bring across their courseware and course confirmation from Excom then we'll allow them to sit on the DDLS course the next time we run it," he said.

"We're conscious of the fact that there are a significant number of students and staff impacted by this closure so we just want to make sure there's continuity in the IT training industry."

But Gage said he would not take over the controversial 100 per cent job offer promise made by Excom to Express IT students.

"We're not taking on the Express IT program," he said. "This is really about certification programs that students have started to undertake."

Gage also called on former Excom teachers to apply for positions with his company and said DDLS would be expanding.

"We've commenced that process today and will definitely have some plans to expand our business," he said. "We're in a unique position to scale our business quickly so we'll do that over the coming weeks."

Gage said former students wishing to take on DDLS' offer should call 1800 853 276 and that staff looking for employment should email careers@didata.com.au.

Nominations for the 2012 ARN IT Industry Awards open on Tuesday, June 12.

References show all

Comments

1

Jimmie

Wed 25/08/2010 - 15:56

Wow... Although I am not all that surprised, the company was all about marketing and not about substance.

They did help me get my foot in the door of the I.T industry 6 years ago and I am grateful.

DDLS is definitely the premiere I.T training provider and where I do all my training nowadays, it costs a lot more but you get proper labs and knowledgeable instructors. Which is more than you can say for most Melbourne based training facilities.

2

David

Wed 25/08/2010 - 16:08

Not surprised,... used them once and never again. Don't get me wrong. the training was quality.. it was more about the location in south melbourne... only 4 hr ticket parking available in the street... poor access by public transport... made it very difficult to utilise. If all of their centres were in a similar type location.....
I use New Horizons for all my and my staffs training. Much better location, extremely flexible, good quality, standard charges.

3

Jared

Wed 25/08/2010 - 16:11

From what I know about Excom, this business was brought down from the inside due to weak management a poor decisions.... Massive staff turnover there too... When I was a student there I remember each time I enquired with my representative, each week I had someone new because the previous person had left.

4

Drake

Wed 25/08/2010 - 16:11

I just graduated from Excom and this is my third week looking for job, and I am shocked to hear this news, I payed a lot for this course hoping to get into IT industry now I'm left no where. I have the knowledge and the ability but no contacts and Excom is closed
what am suppose to do ?

5

Don

Wed 25/08/2010 - 16:22

I knew they were going to shutdown i told people at the course. they starting changing everything to budget stuff like just juice was replaced with basics orange juice coke with pepsi max they did have diet coke i think for a while but most of them were past the use by date they took away the donuts and lots of other things changed what jared said is rite every week i went there they had a new rep

Excom = FAIL

6

J9

Wed 25/08/2010 - 16:50

We've just run our annual SchoolTech conference where we used one of the Excom trainers to deliver a hands-on lab around Microsoft Unified Messaging. Unfortunately for us the trainer was ill prepared and quite frankly did not meet our expectations, even after being thoroughly briefed. He spent the first half of the session trying to get everything to work and basically wasted our delegates valuable time and money. Very disappointing.

7

KK

Wed 25/08/2010 - 16:52

Agreed, b-4-bob.

Graeme Newey is literally the biggest joke of a senior manager/director I have EVER come across. Such a joke.

8

SC

Wed 25/08/2010 - 17:04

As a former employee of Excom, I am not surprised it has come to this. I am surprised that it had taken this long.

Such a weak, poor, deluded, unethical, vicious and deceitful team of managers/puppets who played out the dirty work of their leader Graeme Newey.

The experience I had in there proved they were a business who had little care for the engagement and wellfare of their employees (witholding commission payments, witholding expense payments, micro-management, office politic war etc). While Graeme had his puppets carry out his actions, he his away in his office all day not hearing from him in weeks. Then when staff address issues, all managers lie, deflect and run from it all.

Worse, most student there have paid in excess of $20k for courses hoping for better quality of life and careers. Left out in the cold. Knowing this problem was approaching, Excom continued signing up new registrations up until the day the hung the "closed" sign.

I have worked for many companies in the past, but by far Excom was my worst experience looking at it from both an employee and client/students view.

I feel sympathy for the client and students of Excom. Some of which who have spent in excess of $20k for courses.

9

Ex Employee

Wed 25/08/2010 - 18:03

No surprises here at all. It's always been a case of "When" rather than "If" Excom would go to the receivers. Appalling management, unrealistic expectations of growth and massive staff churn were major factors in their demise.

Kiss the Aston Martin and the Potts Point pad goodbye Graeme....

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