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iiNet disappointed at NBN customer publicity

It claims an agreement with NBN Tasmania was in place to prevent ISPs bragging about first NBN customers

Perth-based ISP, iiNet, isn't happy about the publicity surrounding first customer connections on the National Broadband Network (NBN) in Tasmania.

Internode and iPrimus have both made statements about connecting their first customers on the network with the latter claiming it had connected the first NBN service in Australia.

But iiNet chief regulatory officer, Steve Dalby, said Tasmania’s NBN isn't commercially available.

The new customers presented by Internode and iPrimus are just part of the trial to check the processes of commissioning and connecting services for the second half of July, he said.

iiNet also has customers currently on the network but has refused to disclose further information on the matter.

“There is a bit of chest-beating going on there,” Dalby said. “I think we all would probably claim to be the first to connect customers [in Tasmania].

“But we had agreed with NBN Tasmania to not do any publicly around the matter so it is a little disappointing to see those companies deciding they will go public on that fact.”

According to Dalby, the agreement was to not release any details about initial customers until all ISPs and the office of Communications Minister, Senator Stephen Conroy, was ready.

While Internode was the first to put out a public statement about its first NBN customer, it is not entirely to blame on breaking the silence.

Forum posts have appeared on the Net enthusiast website, Whirlpool, claiming to be connected to the NBN through Internode.

Internode carrier affairs manager, John Lindsay, would not comment on the agreement with NBN Tasmania but said it was no secret the customer in question, Robert Pettman, had been connected.

“I think good news stories from the NBN are good to have out there,” he said.

Exetel recently joined iiNet, Internode and iPrimus as a Tasmania NBN ISP.

Nominations for the 2012 ARN IT Industry Awards open on Tuesday, June 12.

More about: etwork, iiNet, Internode, iPrimus, Primus
References show all

Comments

1

Bob

Fri 02/07/2010 - 15:30

Awwwww....Diddums.

Poor iiNet. :D

2

Jeremy

Fri 02/07/2010 - 16:00

Aww, poor iinet. Props to iprimus and node for having theirs up!

3

Syd

Fri 02/07/2010 - 16:34

complain to the accc , innet because internode would be the first company to complain,

4

Harry

Fri 02/07/2010 - 16:40

I agree with syd ,iinet should complain but wonder if the accc could do anything , internode is known to do this alot to complain to accc,Be interesting to see if the accc can do anything about this if this is only a trail , and its not the real thing deceptative

5

Jay

Fri 02/07/2010 - 17:05

iinet your big enough to buy other ISP's your man enough to take it..

Maybe your NBN plans are not the greatest?

Could be a the reason.

6

Dave

Fri 02/07/2010 - 18:15

here we go again, the access leaches, I mean seekers, already complaining ... whats next ? anything for 2seconds of fame

7

Mark

Fri 02/07/2010 - 18:34

Access leachers?

er.

there will be NO providers that aren't "access leachers" under NBN - Even Telstra will have to "leach" off the NBN.

All the providers providing NBN services, have to have their own data networks, and Voice networks for calls etc.

8

tim

Fri 02/07/2010 - 18:37

"Aww, poor iinet. Props to iprimus and node for having theirs up!"
Not sure what your point is? iinet also has a network up, but their point is that people currently connected are purely for testing purposes, and no commercial customers have been 'signed up' yet.

9

psyborg

Fri 02/07/2010 - 19:27

insider knowledge FTW and now ex-employee
iinet has had 5-10 (uncertain of total number) customers on Tas NBN fibre for about... the last month i think

10

Tom

Fri 02/07/2010 - 22:12

iiNet better fixes the latency problems we are having for the past weeks, than complain about petty issue on other providers.

11

cashcow

Sat 03/07/2010 - 10:37

insider knowledge FTW and now ex-employee
iinet has had 5-10 (uncertain of total number) customers on Tas NBN fibre for about... the last month i think

Solid inside information there. More like outside information guessing.

12

Sam

Sat 03/07/2010 - 18:08

Bit dodgy claiming first in a trial, i have to admit.

ISP chest beating (e-p3n15) aside what's more important is how they price it all, once the dust settles.

I wonder what Telstra will do in the foreseeable future. They would be competing on the same level and without the copper incumbent ownerships and related restrictions to competition.

I guess Internode et al will then use NBNCo as the scapegoat, too?

;-)

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