CSG buys CRM provider to become largest Microsoft Dynamics dealer

The ASX-listed service provider adds to its acquisition arsenal with CRM specialist, Aaromba

IT services provider, CSG (ASX:CSV), has bought CRM and IT service management solutions provider, Aaromba.

The acquisition will see CSG become the largest Microsoft Dynamics platform delivery partner in Australia. It also builds on its IT service management capability. The acquisition cost has not been disclosed.

Aaromba will be integrated into CSG’s Enterprise Services business, which is the systems integration, software implementation and consulting arm of the ASX-listed provider.

As a result of the acquisition, staff and customer numbers will increase, particularly in NSW and Victoria. Aaromba has approximately 30 staff, and all will be kept on-board.

“Aaromba with offices in NSW, Victoria and Brisbane will be a key contributor to us achieving our desired growth in the Eastern States and further cementing our foothold in the region”, CSG enterprise services group general manager, Julie-Ann Kerin, said in a statement.

“CSG has successfully been delivering XRM and IT Service Management solutions to a wide cross section of customers for some time and with the addition of Aaromba we will further extend our leadership in these key practices. Aaromba general manager, Antony Dutton, said being a part of CSG meant it could leverage a greater amount of resources and have increased potential to provide a wider variety of services to customers.

“We look forward to expanding our customers and capabilities as part of the CSG Group,” he said. The IT services provider has been busy lately scooping a $31m deal with Canon Australia.

In April, CSG's $9.5m deal with Entellect Solutions collapsed after terms of the deal could not be met.

Most recently, it acquired Konica Minolta Business Solutions for $85 million and Leasing Solutions for $20m in New Zealand.

It also bought Oracle partner, Delexian in July 2009 for $13.5m as well as Commander's managed services business in 2008.

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More about: ARN, Canon, Canon Australia, Commander, CSG, Entellect Solutions, Konica, Konica Minolta, Microsoft, Minolta, Minolta-QMS, Oracle
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