ARN

IBM scores Qantas project services outsourcing contract

In this $200m deal, the vendor will bring tools and training capabilities to the airline's project portfolio

IBM has snapped up an outsourced project services contract with Australian airline, Qantas, worth up to $200 million.

Under the agreement, the vendor will bring tools and training capabilities to the airline’s project portfolio to facilitate the delivery of business and IT change programs. IBM will also offer up its research, analytics and business optimisation technology.

In a statement, Qantas executive manager of technology, David Hall, said the agreement will increase efficiency, and improve customer experience.

While deal is good news for IBM, which already manages several IT services for Qantas, the airline’s internal project services staff have their jobs on the line. According to media sources, 178 staff can transfer over to IBM only if they accept the vendor’s new employment terms.

Come socialise with us! Facebook | LinkedIn

More about: IBM, IBM Australia, Qantas
References show all

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the ARN comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: IBM, qantas
ARN Directory | Distributors relevant to this article
ACA Pacific , Australasian PC Distributors (APCD) , Australian IT Spares , Avnet Technology Solutions , Banksia Software , Impact Systems Technology , POS POS , Synnex Australia
ARN Directory | Vendors relevant to this article
IBM
rhs_login_lockGet exclusive access to ARN's news, research and invitation only events.
ARN Distributor Directory
Find distributors by name | vendor | location
Channel Deals
/deals/aca-pacific/415_bonus-500-gift-card-with-every-sgi-is5000-sp-s
ACA Pacific

Bonus $500 Gift Card with Every SGI IS5000-SP Storage Subsystem. Ends June 30th, 2012.

More details »
ARN Vendor Directory
Find vendors by name | category

iAsset is a channel management ecosystem that automates all major aspects of the entire sales,marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.