Updated: Jetstar takes off with SMS boarding pass
- 05 August, 2009 12:30
- Comments 7
Cut-priced airline, Jetstar, has introduced an SMS boarding pass technology developed by Melbourne-based IT company, Sissit Group.
The SMS boarding system works by giving Jetstar’s online customers the option, at the time of booking, to receive their boarding pass and a unique code through a standard mobile phone text message. The text can then be electronically scanned at the gate to produce a boarding pass if no bags need to be checked-in. The airline also plans bring in 24 hour automatic check-in to complement the new service.
Over half of Jetstar’s national customers use electronic check-in options either with Web-Check or self-service kiosks on location. The introduction of the text message pass will simplify operations and boost service levels by freeing up personnel to perform other duties, according to the company.
A planned trial of the SMS boarding system will begin at Melbourne Avalon Airport in four weeks and a domestic rollout is expected by the end of the year.
Sissit Group created the software and hardware product through a research and development agreement with Jetstar. In a statement, the airline’s CEO, Bruce Buchanan, once the Airport specific trials begin, there are plans to bring the technology over to other markets including Jetstar’s New Zealand services.
Under the contract, the IT company cannot sell this technology to any of Jetstar’s domestic competitors in Australia and New Zealand, according to Sissit Group CEO, Aaron Hornlimann.
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Comments
Anonymous
Flat Batterys
What happens when a persons battery runs out on their mobile phone before they get to the airport. I always seem to forget to charge my mobile phone when I am most out of my normal routine such as when making plans to travel.
Anonymous
It's not rocket science, if your battery goes flat you will have to get a normal boarding pass at the airport.
Anonymous
what happens if?
What would happen if your phone was lost or stolen? Would they print you a boarding pass? or would that cost money to do? Ryan Air in the UK are famous for such money swindling deals!
Anonymous
and what happens if?
what happens if you lose your paper boarding pass?
What happens if an earthquake hits and the airport is swallowed into a hole in the ground before you get to check in?
what happens if the plane turns in to a giant marshmallow?
Instead of wasting time asking "what if?" you could actually think about the answers, and discover that you probably don't need to ask the question in the first place
Anonymous
what happens if the plane turns in to a giant marshmallow?
You would find 4 men outside of the plane with big metal backpacks shooting laserbeams at the plane thinking its a ghost.
Anonymous
What If
What if a bright green helicopter landed on the runway and a big purple elephant hopped out?
Anonymous
bright green helicopter
You'd have to ask where have all the pink elephants gone. Purple isn't due until cup day.
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