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Ingram links into Google deal

Ingram Micro second Australian distributor for Google's Search Appliances

Ingram Micro has become the second Australian distributor for Google’s Enterprise Search Appliances. Google’s appliances enable organisations to find information behind firewalls, search more than 220 different file formats, access a wide range of database formats, and content and document management systems such as Microsoft SharePoint, Documentum, Livelink and FileNet. The deal stems from an international agreement struck in 2007. Ingram joins Avnet Technology Solutions in Google’s distribution stable. Ingram product manager, Maria Rossides, said bringing Google on-board locally filled a gap in its Enterprise Technology Group (formerly Solutions Group). “It’s a different sell and another piece to the puzzle,” she said. The two products in the range include Google Mini, which provides website search for SMBs, and Google Search Appliance (GSA), which is suited to mid-market organisations including legal firms, finance companies, health providers and government. Both products incorporate the OneBox for Enterprise feature, offering real-time retrieval of information securely from any business application such as employee calendars and directories, CRM, ERP and BI systems. Some of the market sectors Google Enterprise products play strongly into include government, healthcare, education and finance. Rossides wanted to add more integrators and system providers with strong pre- and postsales capabilities. “Even though there is the support component there, they need to be able to configure the products and provide ongoing support for their customer base,” she said. Resellers that qualify for Google Enterprise Partner program can access training across presales, installation, customisation and post-sales and can gain access to sales, marketing and technology resources. Google enterprise head of Asia-Pacifi c marketing, Deepak Ramanathan, said Ingram had access to many solution providers, resellers and services companies. “Search in the work space is growing at a rapid rate and most organisations have a lot of information,” he said. “Ingram has got the biggest reach in Australia, which is critical for us.”

Nominations for the 2012 ARN IT Industry Awards open on Tuesday, June 12.

More about: Avnet, Avnet Technology Solutions, Documentum, FileNet, Google, GSA, Ingram Micro, Ingram Micro Australia , Microsoft

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