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The only good thing Sol did for Telstra?

At least the outgoing CEO has left the telco with an unencumbered brand image

Thanks Sol Trujillo.

I may be one of the few Australian journalists that would publicly say it, but I appreciate what the departing Yank has done for Telstra.

Sure the out-going CEO comes off as the archetypal arrogant American and his kitschy moustache does lend itself to comparisons with the pool cleaner in any one of many b-grade pornos.

And clearly he and his amigos have riled unions and those hoping to break the telcos monopoly grip on Australia’s infrastructure.

But whatever you think of the man and his business policies – which I certainly didn’t always agree with – Sol has fundamentally changed the perception of Telstra in the public eye.

When Sol joined Telstra in July 2005 after heading up London-based Orange, the telco was still battling to shrug off its image as a publicly owned utility.

Despite the opening of the market in 1997 and the offloading of Telstra shares by the Federal Government in 1997 and 1999, I believe the moves towards privatisation were never fully accepted by the punters. There was always the feeling Telstra was “ours but not”. It was a hybrid of public and private with a confused brand image.

It could never be the public entity it once was because of its private status, and similarly could never strut on the global stage because of its public shackles.

Not anymore.

Aided by the final sale of Government held shares to the Future Fund in early 2007, Sol has been able to render any notion of a Telstra as a public utility meaningless. His brash and unforgiving persona has transformed the telco’s image.

Mention Sol and Telstra comes to mind. Mention Telstra and Sol comes to mind. If you doubt any of this do a Google news search.

Whether this was an intentional strategy or not, the result is resounding. Yes, it has obviously given the man himself a profile boost and a golden handshake to boot, but it also means Telstra can now take a new CEO and go to the global market without the shackles of the perception as a publicly owned utility. It can compete with products like its new 21mbps mobile modem as an equal - something very few Australian companies are capable of doing.

So a hearty sayonara Sol, and a grudging thanks.

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Comments

1

Anonymous

Mon 09/03/2009 - 12:57

What did the Romans ever for us?

Congrats Trevor for looking past the tall poppy attacks on Sol Trujillo that seem to dominate discussion at the moment.

They remind me of this scene from Monty Python's LOife of Brian:

Reg: All right, but apart from the sanitation, medicine, education, wine, public order, irrigation, roads, the fresh water system and public health, what have the Romans ever done for us?

Attendee: Brought peace?

Reg: Oh, peace - shut up!

2

Anonymous

Tue 10/03/2009 - 01:49

Sol's departure

Sol did some good Telstra?

Pass me the bag please!

The share price is shot, the carrier has lost its monopoly, the transformation is a basket case and the profits are about to take a tumble

Sol and his team leave with handsome payouts while australian mum and dad investors are left scratching their heads wondering what went wrong...

Sol's a good guy?

He's a disaster along with Phil, Greg and (watch this space) McGauchie

3

Anonymous

Tue 02/06/2009 - 14:11

Let's be clear about the 21MBPS mobile product.

Sol did NOT introduce this product. He just allowed it to continue development and it just happened to be launched while he was CEO.

It was one of the few things he didn't stuff up. That does not make it his success!

Success is about overcoming some obstacles or doing better than expected. Sol was an unmitigating failure for Telstra and it is a wonder he managed to fit himself and his gigantic ego on the one plane.

At least Telstra's chairman had the guts to go quietly and with dignity.

4

Anonymous

Tue 02/06/2009 - 16:54

good for Telstra

Of course Sol did something good for Telstra.

The gauche gaucho is back in the US of A, and nothing became him so much as his leaving these shores, hopefully for ever.

And the Romans were just a bunch of bloody-minded colonists, too ;-)

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