ARN

IDC: Unified communications will keep growing

Research firm identifies key verticals which will see UC growth continue through the economic times

Unified communications is expected to experience strong growth in some verticals despite the economic climate, according to IDC.

A report from the analyst firm claims education, health, government and retail/wholesale industries will experience a growth rate in UC adoption of 18-20 per cent.

IDC telecommunications analyst, Jason Leung, said the growth would be spurred by the need for these verticals to refresh technology around the space.

“It’s not to say these verticals have in no way adopted the technology, but we’ll see some major growth as the technology moves out of early adopter stage into the mainstream,” he said. “The nature of the industries, in terms of the benefits that the mature UC solutions can offer, means they’re now seeing value in terms of ROI and TCO.”

Early adopters for UC have been in finance, insurance and transport. The growth will not be slowed by the economy, either, Leung claimed, as the verticals would not be as heavily impacted by the downturn.

“There comes a point in time where a technology refresh becomes a requirement to maintain a competitive advantage,” he said. “We believe that time is now for these verticals.”

Nominations for the 2012 ARN IT Industry Awards open on Tuesday, June 12.

More about: IDC

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the ARN comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: IDC, unified communications
rhs_login_lockGet exclusive access to ARN's news, research and invitation only events.
ARN Distributor Directory
Find distributors by name | vendor | location
Channel Deals
/deals/aca-pacific/442_rimage-trade-in-program-inkjet-to-everest-ther
ACA Pacific

Rimage Trade-In Program - Inkjet-to-Everest Thermal Printing. Ends June 15th, 2012.

More details »
ARN Vendor Directory
Find vendors by name | category

iAsset is a channel management ecosystem that automates all major aspects of the entire sales,marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.