Paperless offices remain elusive

Australian businesses are producing more hardcopies today than five years ago, reinforcing that years after talks of paperless offices began, the concept remains an elusive dream, according to IDC.

The company studied Australian attitudes to document management solutions and found that 60 per cent of respondents indicated that the number of pages printed or copied in their organisations had increased when compared to five years ago.

"The many forms of content that can be produced and reproduced continue to grow as does business use of PCs and printers. Also, although the unplanned manner in which majority of organisations tend to handle their documents cannot be denied, end-users typically do not associate a high level of complexity with managing paper/digital documents. This makes businesses less inclined to investigate the potential benefits that can be achieved from adopting a systematic approach to document management," said Rishi Ghai, program manager, ANZ hardcopy peripheral research, at IDC.

IDC found it is reasonable to assume that the increasing influx of local and international compliance regulations will spur organisations to progressively tighten control over their information and corporate intellectual property (IP). The gap between document management requirements and actual document management solution deployments raises the need to identify adoption restraints in the Australia market.

The Rust Report

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