ARN

Optus phone, mobile, Internet downed by QLD hoe

If you can read this, you're not in QLD

Optus has confirmed its major fibre cables in Queensland have been severed in a construction mishap, cutting Internet connections, PSTN and mobile phone services to more than one million customers.

The outage occurred at around 8.00AM this morning and also severed Internet links for Primus customers. A spokesperson for Primus said the cables were accidentally cut by a farmer.

"We were told by Optus this morning that a farmer had cut the cables digging around with a backhoe," he said.

The incident followed a separate unconfirmed failure in Optus' Stanthorpe Point of Presence (POP) which affected coastal and inland transmission links.

Fixed line voice calls to and from Queensland have been cut for Optus customers, along with celluar services and Internet connections to interstate and international servers.

An Optus spokesperson said technicians are on site assessing the problem and are expected resolve the outage by midday.

"We cannot confirm the cause of the break, and we apologise for the inconvenience to our customers," he said.

A spokesperson at Highway 1 said the outage was not part of schedule maintenance for later this month to repair existing cable damages.

Come socialise with us! Facebook | LinkedIn

More about: Optus, Primus
References show all

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the ARN comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Whitepapers
Latest Stories
Community Comments
rhs_login_lockGet exclusive access to ARN's news, research and invitation only events.
ARN Distributor Directory
Find distributors by name | vendor | location
Channel Deals
/deals/aca-pacific/415_bonus-500-gift-card-with-every-sgi-is5000-sp-s
ACA Pacific

Bonus $500 Gift Card with Every SGI IS5000-SP Storage Subsystem. Ends June 30th, 2012.

More details »
ARN Vendor Directory
Find vendors by name | category

iAsset is a channel management ecosystem that automates all major aspects of the entire sales,marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.