ARN

Service hasn't crashed, Skype says

Skype told users late Thursday that login problems weren't caused by an attack.

Skype's Internet voice service "has not crashed or been victim of a cyber attack," the eBay subsidiary said late Thursday after some users were unable to log on for hours.

The eBay Inc. division narrowed down the cause of the problem to "a deficiency in an algorithm in Skype networking software" in its most recent blog posting, posted at 10 p.m. GMT. It earlier had fingered an unspecified software problem. Skype employees around the world were working to fix the problem, the company said.

At about 2 a.m. GMT on Thursday, Skype put up a posting that acknowledged the log-in problem and said it expected to solve the problem within 12 to 24 hours. The latest update was posted about 20 hours later. Downloads of the Skype software had been disabled at that time. Late Thursday in the U.S., it was possible to download the software.

Skype's peer-to-peer Internet service for Internet-based voice calls, messages and video. It's free to use among software clients on PCs and handhelds, and Skype also offers a low-cost service for reaching conventional phones. At the end of June, the service had 220 million registered user accounts, up 94 percent from a year earlier. Skype recently has been trying to address security concerns to appeal to enterprises.

Come socialise with us! Facebook | LinkedIn

More about: eBay, Skype
References show all

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the ARN comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Whitepapers
Latest Stories
Community Comments
rhs_login_lockGet exclusive access to ARN's news, research and invitation only events.
ARN Distributor Directory
Find distributors by name | vendor | location
Channel Deals
/deals/aca-pacific/415_bonus-500-gift-card-with-every-sgi-is5000-sp-s
ACA Pacific

Bonus $500 Gift Card with Every SGI IS5000-SP Storage Subsystem. Ends February 28, 2012.

More details »
ARN Vendor Directory
Find vendors by name | category

iAsset is a channel management ecosystem that automates all major aspects of the entire sales,marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.